Privacy Policy

Last Updated: October 4, 2025

This Privacy Policy explains how A-Z Insurance Agency (“A-Z Insurance,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit https://insuranceagencyatoz.com/, contact us, or use our services. If you do not agree with this Policy, please do not use the Site or submit personal information.

Who We Are & How to Contact Us

Business Name: A-Z Insurance Agency
Representative: Katina Neuser, Financial Advisor
Email: weareinsuranceplanners@gmail.com
Phone: (419) 514-4603
Offices in Ohio & Michigan. Licensed in Florida, Ohio, Michigan & Indiana.

Personal Information We Collect

We may collect the following categories of information:

• Identifiers & Contact Data: name, email, phone number, mailing address.
• Insurance & Financial Profile: date of birth, household info, coverage interests, policy numbers, beneficiary info, limited financial details relevant to quotes (e.g., income range, assets for suitability).
• Government IDs (if you apply): last 4 of SSN or license/ID details as required by carriers for applications or identity verification.
• Health-related details (insurance context): health/medical history questions only as necessary to provide quotes or process applications for life/health/Medicare-related products.
• Usage Data: pages viewed, IP address, device/browser type, and cookies or similar technologies.
• Communications: messages, emails, call notes, meeting notes, or form submissions.

How We Use Personal Information

• To respond to inquiries, schedule calls, and provide quotes, recommendations, and client service.
• To process applications, service policies, and coordinate with insurance carriers, marketing organizations, or service providers.
• To maintain our records, improve the Site, and ensure security and fraud prevention.
• To send informational content or updates (you may opt out at any time).
• To comply with legal/contractual obligations and industry standards.

How We Share Personal Information

We may share information with:

• Insurance carriers, FMOs/IMOs, and relevant third parties to obtain quotes, underwrite, issue, or service policies you request.
• Service providers/contractors (hosting, CRM, email, analytics, form tools) who process data on our behalf under confidentiality commitments.
• Professional advisors (legal/compliance) and authorities when required by law, regulation, or to protect rights and security.

We do not sell or share personal information for cross-context behavioral advertising. If we ever change this practice, we will update this Policy and provide legally required opt-out mechanisms.

Cookies & Analytics

We may use cookies and similar technologies to operate the Site, remember preferences, and understand aggregate usage. You can manage cookies in your browser settings. If we use analytics (e.g., Google Analytics), those providers may set their own cookies as described in their policies.

SMS, Calls & Email

By providing your contact information, you authorize us to contact you by email, phone, or text regarding your inquiry or services. Message/data rates may apply. You can opt out of promotional texts by replying “STOP,” and out of emails by clicking “unsubscribe.”

Financial & Insurance Privacy

In the course of offering insurance and related financial products, we handle information subject to federal and state privacy rules. We limit access to personal information to personnel and partners who need it to serve you and who are obligated to protect it. Where applicable, carriers may provide their own privacy notices; please review those when applying.

Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of certain personal information, and to limit certain uses of sensitive data. To exercise a request, contact us at weareinsuranceplanners@gmail.com or (419) 514-4603. We will verify your identity before fulfilling requests and respond within the timeframes required by law.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements, consistent with industry and regulatory requirements.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to request deletion.

Third-Party Links

Our Site may link to third-party websites. Their privacy practices are governed by their own policies, which we do not control. We encourage you to review those policies.

International Visitors

We primarily serve U.S. residents. If you access the Site from outside the U.S., you understand your information may be processed in the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes. Material changes will be posted on this page and become effective when published unless otherwise stated.

How to Contact Us

Questions or requests? Email weareinsuranceplanners@gmail.com or call (419) 514-4603. You can also reach us via the contact form on our Site.

This Policy is provided for general informational purposes and does not constitute legal advice. Consider having your attorney review to ensure compliance with your specific operations and jurisdictions.