Accessibility Statement

Schedule a Meeting With Katina Neuser or Call 419-514-4603

Accessibility Statement

Last Updated: October 4, 2025

A-Z Insurance Agency is committed to ensuring digital accessibility for people with disabilities. We strive to improve the user experience for everyone and apply the relevant accessibility standards.

Standards & Goals

Our aim is to conform to WCAG 2.1 Level AA guidelines. We review content for color contrast, keyboard navigation, focus order, headings/landmarks, form labels and errors, and alternative text.

Measures to Support Accessibility

  • Accessibility checks in our design and publishing process.
  • Descriptive alternative text for meaningful images where feasible.
  • Clear form labels, instructions, and error feedback.
  • Keyboard access with visible focus indicators.
  • Monitoring feedback and addressing barriers promptly.

Compatibility with Browsers and Assistive Technology

Designed for current versions of major browsers (Chrome, Edge, Firefox, Safari) and common assistive tech. Some older browsers may not fully support all features.

Technical Specifications

Accessibility relies on HTML, WAI-ARIA, CSS, and JavaScript.

Known Limitations

Some embedded third-party widgets or documents may not fully conform. We’ll provide an alternative upon request when reasonably possible.

Feedback & Assistance

If you encounter accessibility barriers or need an alternative format, please contact:

Please include the page URL and a description of the issue. We aim to respond within 2–5 business days.

Formal Complaints

If an accessibility concern is not adequately resolved, you may be entitled to file a complaint with relevant oversight bodies. We will cooperate in good faith to address concerns promptly.

This statement is informational only and not legal advice. Consider attorney review for your jurisdictions.